The mandate of the Ministry of Tourism, Wildlife and Heritage (MTWH) is derived from Article 189 and Sixth Schedule the Constitution of the Republic of Uganda (1995), Uganda Wildlife Act Cap 200, Uganda Tourism Act, 2008, Historical Monuments Act 1967, Universities and Other Tertiary Institutions Act, 2006.
Our Mandate is:
“To formulate and implement policies, strategies, plans and programs that promotes tourism, wildlife and cultural heritage conservation for socio-economic development and transformation of the country”.
Our Vision is:
“Sustainable tourism, wildlife and cultural heritage contributing to the transformation of the Ugandan society from a peasant to a modern and prosperous one”.
Our mission is
“To develop and promote tourism, wildlife and cultural heritage resources for enhancement of Uganda as a preferred tourist destination, with accelerated sector contribution to the national economy”.
Values and Principles
We the members of Management and Staff of the Ministry of Tourism, Wildlife and Heritage hereby commit ourselves to the above Mandate, Vision and Mission to provide services of the highest standards and quality based on the values and principles below:
Our values and principles are:
(a) Compliance with policies, legislations and standards
We shall have respect for policies, legislations and standards of Tourism, Wildlife and Heritage
We shall show the highest standards of integrity and, shall not place ourselves under any financial or other obligations to individuals or organizations that compromise our professional behavior in performance of our duties.
We shall put public interest above personal interest without consideration of any financial or material benefit and gains.
We shall engage our partners in designing, implementing, monitoring and evaluating our programs.
We shall make decisions based on merit, professional codes and other codes of good practice.
We shall conduct our duties and provide services with truthfulness, diligence and sincerity.
(g) Client focus
We shall put the interests of our clients as our first priority. We shall always seek to meet our clients’ lawful needs and expectations.
(h) Optimal use of resources
We shall endeavor to optimally use resources in the attainment of the Ministry objectives and targets.
(i)Transparency and Accountability
We shall be transparent and accountable for our decisions, actions and inactions.
We shall adhere to the professional codes of conduct while executing our duties.
We shall respond to our clients effectively and efficiently when ever called upon.
We shall provide services to all clients without discrimination of gender, race, color, political affiliation, and religion or creed.
Key Result Areas
Our Key Result Areas are the following:
- Formulation, Implementation and Monitoring of Tourism, Wildlife and Cultural heritage Policies, Legislations, Plans, strategies and standards.
- Sustainable management of wildlife and cultural heritage conservation areas
- Tourism Product Diversification
- Promotion and marketing of Uganda as a preferred tourism destination
- Human resource capacity development in Tourism, Wildlife and Heritage sector
- Education and awareness creation of the sector
- Regulation and Quality Assurance of Tourism, Wildlife and Heritage programs and services.
- Tourism, Wildlife and Heritage Research, information management and dissemination
- Negotiation, conclusion and implementation of bilateral and multilateral agreements on Tourism, Wildlife and Heritage.
As a Ministry responsible for Tourism, Wildlife and Heritage we commit ourselves to the following;
1 Formulation, Implementation and Monitoring of Tourism, Wildlife and Cultural heritage Policies, Legislations, Plans, strategies and standards.
- Formulate tourism and hospitality services standards and guidelines
- Formulate Museums, Research and Monuments Guidelines
- Provide timely and relevant policy information and advice within our mandate.
- Formulate and adhere to performance plans and budgets.
2 Sustainable management of wildlife and cultural heritage conservation areas
- Maintain ecological integrity of wildlife protected areas
- Maintain integrity of gazetted sites and monuments
- Enforce wildlife and cultural heritage conservation laws and regulations
- Enforce tourism laws and regulation
- Maintain safety and security in wildlife protected areas
- Reduce incidences of human wildlife conflicts by 50 percent
- Monitor impacts of oil and gas, tourism, mining and hydropower development in wildlife and culturally protected areas
- Respond to all incidences of wildlife disease outbreaks
- Increase benefits accruing to local communities by 10 percent
3 Tourism Product Diversification
- Introduce hot air balloons and canopy walks
- Developand butterfly watching trails in wildlife protected areas
- Habituate 3 more gorilla groups and promote gorilla tours in Uganda
- Build more cultural Centres
- Continue developing heritage trails, sports tourism, Faith based tourism, marine tourism
4 Promotion and marketing of Uganda as a preferred tourism destination
- Attend all major regional and international tourism expos
- Attend annual UNESCO conference
- Develop a national tourism web portal
- Produce and distribute tourism promotional materials
- Undertake quarterly tourism promotion campaigns domestically,and internationally
- Participate in bilateral and multilateral tourism to promote Uganda tourism
- Use embassies to market tourism
- Organize world tourism day exhibition nationally
5 Human resource capacity development in Tourism, Wildlife and Heritage sector
- Train and tour guides in nature interpretation and visitor handling
- Train and graduate students in wildlife management annually
- Train and graduate students in hotel and tourism management annually
- Undertake regular in service training for MTWH staff
- Issue training awards on the day of graduation
- Encourage universities to introduce heritage management courses
- Train in-service holders, tour operators and conservation personnel
- Consider diversifi9cation of languages in tourism development and promotion.
6 Education and awareness creation for the sector
- Undertake conservation education tours country wide
- Support the Wildlife Clubs of Uganda
- Sensitize the general public about conservation and tourism
- Support the National Tourism Clubs
7 Regulation and Quality Assurance of Tourism, Wildlife and Heritage programs and services.
- Register, classify and grade accommodation and hospitality facilities in Kampala, Entebbe, Mukono, Wakiso and other parts of the country
- Inspect wildlife and culturally protected areas quarterly
- Undertake annual inspection of tourism facilities in the country
- Undertake quarterly inspection of wildlife use rights holding facilities
- Register Private and Community Museums
8 Tourism, Wildlife and Heritage Research, information management and dissemination
- Conduct surveys for key wildlife species
- Keep an updated database of tourism and hospitality facilities
- Carry out inbound, domestic and outbound surveys to compile tourism satellite account
- Carry out tourism project appraisals
- Provide basic Tourism, Wildlife conservation and heritage information within seven working days from the date of request.
- Conduct scientific research into the history of the country
- Up date database of heritage resources on a yearly basis
9 Negotiation, conclusion and implementation of bilateral and multilateral agreements on Tourism, Wildlife and Heritage.
- Accede to the CMS/Gorilla Agreement
- Ratify the 2005 UNESCO Convention on cultural diversity
- Ratify the 1970 UNESCO Convention on illicit trafficking of Cultural materials
- Ratify the 2001 UNESCO Convention on protection of underwater cultural heritage
- Pay commitment dues to UNESCO, ICOMOS,AWHF, AFRICOM and CHAD
- Negotiate and sign the Greater Virunga Transboundary Collaboration Treaty
- Finalize domestication of Convention on International Trade in Endangered Species of wild fauna and flora (CITES)
- Clear all outstanding arrears to Lusaka Agreement, World Tourism Organization, World Heritage Convention and other bodies.
- Implement EAC Sectoral council decisions on tourism and wildlife management.